Good looking robot, easy to setup and easy to use. Love how it saves me a ton of time every weekend because I’m too lazy to vacuum frequently. Check out how satisfying the 2nd picture is!

Really easy to set up and use, and it cleans really well. I just moved, so there are still a lot of boxes and random stuff on the floor, but it does a great job recognizing and avoiding everything and rarely gets stuck. I also love that it vacuums and mops at the same time, which saves me a lot of time. It’s super convenient for everyday cleaning, and I’m so glad I don’t have to sweep the floors myself anymore.

I’ve been really glad I bought this robot vacuum so far. One of my favorite features is the extendable mop pad underneath. It automatically extends when cleaning along walls and furniture, so it can actually reach into corners and along edges much better than I expected.I also really like the AI features on the map. It can recognize and mark things like cords and other obstacles, which is especially helpful since I have quite a few things around the house.By the way, the quick mapping was also surprisingly fast. I’m really impressed with both the cleaning and the smart features!

I’ve been using the Narwal Freo 20 for three days now, and so far I’m really happy with it. I haven’t had any issues, and the cleaning performance has been excellent. It does a great job with both vacuuming and mopping.I have pets at home, so there are always paw prints and pet hair on the floors. Before getting this robot, keeping everything clean took a lot of time and effort. The Freo 20 picks up the pet hair very well and does an impressive job removing paw prints and everyday dirt.The biggest benefit for me is how much time and energy it saves. After working all day, I’m usually exhausted and honestly don’t feel like vacuuming or mopping when I get home. Now I can let the robot handle the cleaning, and it’s such a nice feeling to come home to clean floors.After three days of use, I’m very satisfied with it. If you have pets, a busy work schedule, or just don’t want to spend your free time cleaning, I definitely recommend it.

I've had the Freo 20 for a few weeks now and honestly, I really like this thing and have no idea how I lived without my Lil' Narwy baby. Note: our bungalow is about 80% hard flooring, so that's really what I bought it for and my use case.I've had cheap, basic, sub-$300 robot vacuums before, but the mopping on this one is a pretty big step up and the reason I got it + why I think it's worth splurging on. The wide roller brush covers a lot of area and actually cleans while it's working instead of just pushing a wet pad around or swishing dirty water in circles (yeah...I saw this in the Narwal product video before ordering and it was a huge selling point for me). The dirty water that comes back once Lil' Narwy docks is actually kind of gross lol. The floor can look perfectly clean, then you see what this thing pulled out of it after a hot-water scrub (has approx 10lbs of DOWN force!!). It's also been great with spilled food, ketchup, dried-on stuff, etc. on all my hard floors, wood, tiles, etc. all of it.The obstacle avoidance has been awesome too. With kids, there's always socks, wires, toys and random stuff left lying around. Lil' Narway sees most of it and just goes around it instead of dragging it across the floor or sucking it up. That's a big deal for me because I don't want another robot-kid that needs to be babysat every time I run it. The hair handling is another huge plus. The detangling system on the brush is clutch. I've got long hair and pet hair around the house and so far I've had zero problems with the brush getting wrapped up. It picks up all kinds of hair without me having to constantly pull it out.Carpet cleaning is good, but I wouldn't say it's AS good as a really powerful manual vacuum. If I go over the carpet afterward with my spinning-brush upright Hoover vacuum, I can still pick up a little bit of stuff + hairs the Narwal missed. It's not a huge amount, but it's enough that I'll probably still do a proper manual carpet vacuum once a month. Honestly though, that's not really a negative for me since most of our house is hard flooring, and that's where this thing really shines.The app is surprisngly good, it gives a lot of info and gives you insight on how the AI works and what it sees (if you're into that). I won't start listing stuff here, you can check product videos, but know that it's actually USEFUL unlike some other robo-vacs I looked into.I've also seen my sister's Narwal Flow, and I actually prefer the Freo 20. The Freo gets hotter with the water, among other differences, and right now it's also cheaper, which makes the comparison even more interesting. Obviously I've only had mine for a few weeks so I can't say anything about long-term reliability yet, but so far it's doing exactly what I wanted it to do. The floors stay clean, I don't have to chase it around the house, and the mopping is actually doing something rather than just making the floor damp. Pretty happy with it so far.